HTTP 500 errors

Incident Report for EVRYTHNG Product Cloud

Resolved

This incident has been resolved.

Posted Jun 13, 2023 - 22:57 UTC

Update

We are continuing to investigate this issue.

Posted Jun 13, 2023 - 22:56 UTC

Investigating

Due to an outage at AWS (US-East-1), a number of services are impacted intermittently. We are monitoring the situation and will update once full, consistent service has been restored.

Posted Jun 13, 2023 - 19:33 UTC

This incident affected: ACTIVATE - US (ADI Orders), AUTHENTICATE - US (Authenticate service, Authenticate application, Authenticate dashboard), and CORE SERVICES - US (Reactor).