Verification is currently underway for the maintenance items.
Posted Mar 20, 2021 - 09:43 UTC
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 19, 2021 - 10:00 UTC
We want to make you aware that this Friday (03/19), there will be an extended maintenance period for the Authentication Services.
During the period 03/19 10:00 - 03/22 10:00 GMT, we are updating some of our backend systems, some historic authentication results may be temporarily unavailable in the following Product Cloud pages: - Brand protection - Authenticate - (show authentication history)
Most recent results will be restored first, therefore only the oldest authentication results will be unavailable for the maximum period of 3 days.
Performing new authentication requests, via either the Authenticate app or Dashboard will be impacted during 03/19 from 10:00 to 12:00 GMT.
We appreciate your patience and understanding.
Posted Mar 17, 2021 - 15:01 UTC
This scheduled maintenance affected: AUTHENTICATE - EU (Authenticate service, Brand protection dashboard) and AUTHENTICATE - US (Authenticate service, Authenticate dashboard, Brand protection dashboard).