Migration of Enterprise Users to EVRYTHNG Enterprise API v2 Access Management Service
Scheduled Maintenance Report for EVRYTHNG Product Cloud
The scheduled maintenance has been completed.
Posted Dec 08, 2020 - 16:31 UTC
Verification is currently underway for the maintenance items.
Posted Dec 08, 2020 - 16:22 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Dec 08, 2020 - 09:00 UTC
We want to make you aware that this Tuesday (12/08), there will be scheduled down time for the Authenticate Service, Authenticate Application and the Authenticate Dashboard. This maintenance window allows us to migrate our Enterprise Users to the EVRYTHNG Enterprise API v2 Access Management Service.

On this day, during the hours of 09:00 and 18:00 GMT you may be unable to authenticate your user credentials to access the Authenticate App, additionally authentication requests via the Authenticate Dashboards will timeout. Once the maintenance window closes, all services will be back up and running with no impact.

We appreciate you patience and understanding.
Posted Dec 07, 2020 - 18:15 UTC
This scheduled maintenance affected: AUTHENTICATE - US (Authenticate service, Authenticate application, Authenticate dashboard) and AUTHENTICATE - EU (Authenticate service, Authenticate application).