EVRYTHNG Platform - US Region - Increasing delays in refreshing scanning data

Incident Report for EVRYTHNG Product Cloud

Resolved

The backlog of analytics events has been processed and the data is now up to date.

Posted Jun 13, 2020 - 06:43 UTC

Monitoring

The issue has been identified and a solution has been applied, the scanning data analytics should be again up to date in the next few hours.

Posted Jun 12, 2020 - 07:01 UTC

Investigating

Hello all,
We are experiencing increasing delays on scanning data refresh to our Analytics Service.
Our engineers are already investigating the issue.

We apologize for the inconvenience and thank you for your patience.

Posted Jun 11, 2020 - 16:09 UTC